Frequently Asked Questions

Find answers to common questions about image compression, pricing, and technical details.

? General Questions

What is image compression?

Image compression reduces file size by removing unnecessary data while maintaining visual quality. Our smart algorithm can reduce file sizes by up to 80% without noticeable quality loss, making your images load faster and use less storage space.

How does Squeezeimage compare to other tools?

Squeezeimage uses advanced algorithms optimized for modern web formats. Unlike basic tools, we support multiple output formats (AVIF, WebP, JPEG, PNG), batch processing, and provide detailed compression statistics. Our API makes integration seamless.

Is my data secure?

Yes! Your images are processed securely and deleted from our servers within 24 hours. We use HTTPS encryption, don't store images permanently, and never share your data with third parties. For enterprise customers, we offer on-premise deployment options.

Can I compress images without signing up?

Yes! Our free tier allows up to 50 images per month without registration. However, signing up provides benefits like higher limits, API access, compression history, and priority support.

⚙️ Technical Questions

What file formats do you support?

We support the most popular image formats:

JPEG/JPG: Universal compatibility
PNG: Lossless with transparency
WebP: Modern web standard
AVIF: Next-gen compression

What are the file size limits?

Free Plan: 5MB per image
Pro Plan: 32MB per image
Enterprise: No limits

How do I integrate the API?

Check our Usage Guide for detailed API documentation, code examples in multiple languages, and integration tutorials. We provide SDKs for popular frameworks and comprehensive OpenAPI documentation.

Can I compress images in bulk?

Yes! Upload up to 20 images at once via the web interface, or use our API for larger batches. Pro and Enterprise plans support unlimited batch processing with webhooks for async operations.

💳 Pricing & Plans

Can I try Pro features for free?

Yes! We offer a 14-day free trial of Pro features. No credit card required. After the trial, you can continue with the free plan or upgrade to keep Pro features.

What happens if I exceed my monthly limit?

We'll send you email notifications at 80% and 95% of your limit. If you exceed it, you can upgrade your plan or wait for the next month's reset. We never charge overage fees unexpectedly.

Do you offer refunds?

Yes! We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact support for a full refund, no questions asked.

Can I cancel anytime?

Absolutely! Cancel anytime from your account settings. You'll retain Pro features until your current billing period ends, then automatically switch to the free plan.

🔧 Troubleshooting

Why is my image showing as "INVALID"?

Common reasons:

  • • File is not an image format (must be JPEG, PNG, WebP, or AVIF)
  • • File size exceeds your plan's limit (5MB for free, 32MB for Pro)
  • • Image is corrupted or has invalid headers
  • • File extension doesn't match actual format

Compression failed with an error

Try these solutions:

  • • Refresh the page and try again
  • • Check your internet connection
  • • Reduce image quality setting
  • • Try a different output format
  • • Contact support if the issue persists

API requests are being rate limited

Rate limits protect our service quality. Free plans have lower limits than paid plans. Check the X-RateLimit-* headers in responses and implement exponential backoff in your code.

Still have questions?

Our support team is here to help you get the most out of Squeezeimage.

Contact Support